Testimonies and Feedback

Coming to Tiny Hearts has been really helpful and they are very supportive. It has made this process very easy. The service is outstanding.

The staff are really great and always helpful. Would 100% recommend

Amazing centre! I’m really happy with the setup. The rooms are fantastic with a great variety of activities available and even more on request. Everything is clean and fresh.
My children absolutely love it ☺️ They always ask to try a different room so they can explore more. The staff are kind and discreet as well.
Thank you!

My experience with Tiny Hearts Ltd has been very positive. The team has been professional, supportive, and responsive, and I feel well looked after throughout. The service provided is of a high standard and clearly delivered with care.
Thank you for your continued support.

I congratulate the owners on a wonderful Contact Centre which they have opened in the Ilford area. They are very professional and informative on the steps of having supervised contact.
The atmosphere was warm and relaxed. My children loved the centre and were reluctant to leave at the end of the contact, which made me feel reassured.
I would recommend anyone who needs a great contact centre Tiny Hearts is for you and your children.

When looking for a Contact Centre I visited Tiny Hearts, after my visit there was no need for me to look any further. This place is fantastic, I was greeted by one of the owners who made me feel comfortable, relaxed and at ease. I was listened to and was made to feel reassured. All my questions and worries were answered and listened to.
The Contact Centre was above all my expectations. The rooms are fantastic the owners have taken into consideration the different ages of the children/teenagers providing facilities to have a positive interaction with a parent. I will definitely be recommending Tiny Hearts.

It was a pleasure to see this wonderful place and wonderful people
This is a fantastic contact centre who think especially of the wellbeing of children and families and want and will be a great part of securing the best possible outcomes for them.

I recently visited this lovely nursery to create a balloon arch for their opening, and I was so impressed. The rooms are beautifully decorated — you can really feel the warm and welcoming atmosphere for the children. There are plenty of great facilities too, making it a wonderful environment for little ones.
Highly recommended!

One of the best contact centres I’ve visited in my role as a contact supervisor. The atmosphere is warm, and the centre’s strong family values are evident throughout.

This contact centre is amazing. My son loved the fact that all of the contact rooms are themed and are full of various different toys and activities in keeping with the theme. He especially loved playing in the Australia sensory room. I was very impressed with the staff who were all very welcoming and the cleanliness and presentation of the rooms which is so well thought out. 10/10.

I recently visited this new children’s contact centre, and I was genuinely impressed by the quality of care and professionalism. Even though the service is new, they are already delivering an outstanding level of support, and the feedback from families has been amazing.

The centre has clearly been created with children’s wellbeing at the heart of everything. The environment is warm, safe, and welcoming, with plenty of activities to help children feel relaxed and comfortable. You can tell a lot of thought has gone into making it a child-friendly space.

The staff are exceptional, kind, approachable, and highly supportive. They handle every situation with sensitivity and professionalism, ensuring both children and parents feel respected and reassured. Their communication is clear, and they go above and beyond to make each session run smoothly.

It’s truly refreshing to see a new service set such a high standard right from the start. I couldn’t recommend this contact centre more.

Tiny hearts is an absolutely gorgeous space that really helps you connect with your children. The decoration is beautiful in each room, my son loved exploring with me. Overall I would recommend tiny hearts for our community, the staff are also amazing and caring.

Tiny Heart Centre is the excellent service I have used.
All staff are professional, flexible and punctual. The team is supportive when I need them most.
I would recommend you come to use their service. You will not regret to choose Tiny Heart Services.

I like what the business dose they have good intentions and they support the community. 😊

Nothing but gratitude to tiny hearts and their team! They always make me feel at home and taken care of. Definitely a family centred environment that will go above and beyond for you and your little ones 🙂

Dear Bestie,
Wow look how far you have come and I am extremely happy,excited,proud and amazed at your ability to do anything you set out to do. You have given many years of hard work and not got appreciated but this is your time to shine it not gona be an easy ride but if you have set out to do you will do it!! This is something you deserve more than anyone I know. I want to take this time and say thank you to you for everything you have put into Tiny Hearts! Thank you in advance for the many years to come! Thank you for having them sleepless nights to make all this happen! Thank you for all the support and Thank you for just being you a kind,caring,selfless, generous, compassionate and loving human.

The most honest, empathetic people you could come across, will always be fair and make you feel welcome.

It is refreshing to see there is a new contact centre that works alongside families rather than treats them as case numbers. The staff are just as professional, helpful and empathetic in person to what can be read about them from their story. I truly believe Tiny Hearts is a place where families can flourish. The centre exceptionally lives up to its name; operating with kindness, patience and compassion at the heart of everything they do.

Hey Moonisah, I just want to say how incredibly happy I am for you! Opening up your own place is such an amazing achievement, and I’m so proud of you for taking this big step. I know how much passion and effort you put into everything you do, and I’m excited to see your vision come to life. Wishing you all the success and happiness on this new journey—you deserve it all!

When I heard you guys have opened, I was so excited and delighted for you guys! So amazing can’t wait to see the centre.

Your words really highlight some of the most important aspects of creating a truly supportive and understanding environment. Inclusive cultural respect ensures that everyone feels seen and valued, no matter their background or beliefs. And you’re absolutely right—compassion and a non-judgmental approach can make a world of difference for families facing tough times. Being met with empathy instead of criticism creates the space for healing, growth, and real connection.

I had the pleasure of working with Irina for over seven years in a contact centre environment. Throughout that time, she consistently demonstrated remarkable insight, emotional intelligence, and genuine empathy toward both colleagues and clients. Irina is a well-rounded and fair manager who leads with care, resilience, and adaptability. Her professionalism and deep understanding of communication within a team environment inspired us to strive for the best outcomes in every client interaction.

Dear Irina,
It has truly been a pleasure working with you. You have always been so thorough and helpful, wish you all the best for your future endeavours and may you find fulfilment in all that you do

Oh Irina,
It has been a real pleasure working alongside you. I wish you all the best with your next adventure!

Hi Irina,

It has been a pleasure working with you, thank you for your continued support in your role with all the families we have worked with together and I wish you all the best for the future.