As a foster carer, I’ve worked with many professionals over the years, but very few have left as lasting and meaningful an impression as Irina. From our very first interaction, it was clear that she brought not only professionalism but also compassion and a genuine heart for the children and families she supports.

Irina approached every supervised contact session with sensitivity, structure, and a strong safeguarding focus. What stood out to me most was her ability to make the children feel safe, seen, and respected, no matter how complex the family dynamics were. She created an environment where the children I care for could rebuild or maintain connections with their birth families in a way that was emotionally safe and developmentally appropriate.

She kept communication clear and respectful at all times, which as a foster carer, made me feel included, informed, and reassured. Irina was always willing to listen to concerns, explain procedures, and adapt where possible to meet a child’s emotional needs all without compromising boundaries or professionalism.

There was a specific case where a child in my care was particularly anxious about contact, and Irina took the time to introduce them to the space beforehand, walk through what to expect, and even adjust the session plan to ease their transition. That level of care and attention is rare and it made a huge difference.

Irina’s calm, fair approach gave both myself and the children a sense of security. I always felt confident knowing she was overseeing contact because I knew every decision she made came from a place of genuine care and ethical responsibility.

Tiny Hearts is incredibly fortunate to have Irina at the helm. She doesn’t just manage she leads with empathy, high standards, and integrity. I couldn’t ask for more in a professional partner.